Q: How do I create an account?
A: Creating an account with us is easy. Simply click the ‘My Account’ link in the far top right of the website. Next enter your email in the ‘New Customers’ section and click ‘Submit’. Then fill in your details, choose a password and delivery address and click ‘Create Account’
Q: What Should I do if I forget my password?
A: If you have forgetten your password then we can easily create a new one for you. On the ‘My Account’ page you will see a link ‘Forgotten your password since your last visit?’. Click on this link and enter your email address. Your new password and instructions on how to recreate your password will be emailed to you. If you do not receive this email straight away, please check your junk email folder.
Q: How do I Place an Order?
A: Follow the steps below:
– After creating your account, login and search for the products you would like to purchase.
– Add the items you would like to your basket by clicking ‘Add to Basket’.
• Click the basket link at the top of the screen and check that the products and quantities are correct, then click ‘Proceed to Checkout’.
– Check your delivery address is correct and choose your delivery option, then click ‘Continue to Checkout’
– If your order is a gift, add a gift message and choose your gift wrap options, then click ‘Continue to Checkout’
– Check all of your order details on the ‘Order Summary’, tick the Terms and Conditions box and then clicl ‘Confirm Order and Continue to Payment’
– Fill in your payment details on the Worldpay Payments page and click ‘Make Payment’
Delivery & Return
Q:What are your delivery option?
Q: Do you have trade price?